CETDIGIT wins spot on Montana state AI contract

Cetrix Technologies LLC, operating as CETDIGIT, landed a position on Montana’s Master AI Products and Services Contract after a competitive state solicitation. The award puts the company’s CETRAI voice-and-chat platform in front of Montana agencies and opens the door to broader public-sector sales through other contracts.

Why it matters: - Montana agencies now have a prequalified path to buy AI tools for resident-facing services without running a full new solicitation. - CETDIGIT’s placement on both contract tracks expands its reach across enterprise deployments and lighter-weight standalone AI use cases. - The contract could speed up public-sector adoption of AI assistants that answer questions by voice or chat, route conversations to staff and ground responses in approved agency content.

What happened: - Cetrix Technologies LLC, operating as CETDIGIT, was awarded a position on the State of Montana Master AI Products and Services Contract. - The award followed competitive solicitation RFP #SPB-RFP-2026-0608GW from the Montana Department of Administration’s State Procurement Services Division. - The award notice was issued in June 2026, and contractor qualification was completed on Aug. 20, 2026. - CETDIGIT qualified on both solicitation tracks: Track 1 for enterprise and integrated AI solutions, and Track 2 for lightweight SaaS and standalone AI tools. - Track 2 approved 12 vendors from more than 70 respondents. - CETDIGIT was one of 12 firms qualified on both tracks. - The master contract creates a qualified vendor list for Montana’s Office of the Chief AI Officer and the State Information Technology Services Division. - Montana agencies will engage vendors through individual statements of work. - The initial term runs through June 30, 2028, with one-year renewal options.

The details: - CETRAI is the AI agent platform CETDIGIT offers Montana agencies under the contract. - Contract pricing is based on deployed capability and interaction volume, not employee headcount. - Residents interacting with an agent are not counted as licensed users. - CETRAI answers residents by voice or chat on an agency website, phone line and WhatsApp. - The platform supports more than 75 languages. - Every answer is grounded in the agency’s published content and attributed to its source. - Identity is verified before any account-specific information is disclosed. - Every change is versioned and logged. - Staff can take over a conversation at any point. - Data is hosted in the U.S. and encrypted at rest and in transit. - CETDIGIT is Cyber Essentials Plus certified. - A SOC 2 Type II program is in progress. - A HECVAT Light is completed. - A VPAT is available on request. - The platform can be configured to support WCAG 2.1 AA. - A VPAT / Accessibility Conformance Report is available on request. - The rollout is pilot-first and includes a named project manager and written acceptance criteria. - CETDIGIT says the same assistant can serve courts and self-help centers, 311 and city services, counties, school districts, higher education, health and human services, housing authorities, permitting, transit and utilities, police and libraries.

Between the lines: - The Montana contract appears designed to favor vendors that can prove both enterprise readiness and quick deployment. - CETDIGIT’s pitch centers on regulated public-sector use cases, with closed-source responses tied to published agency content rather than open-web answers. - The company is also using compliance, accessibility and procurement paperwork as part of the sales motion, which matters for government buyers. - CETDIGIT registered to do business in Montana in April 2026. - The contract is available for cooperative purchasing under 18-4-401, MCA, which allows state and local buyers to use it. - Agencies outside Montana can buy CETRAI through TIPS Contract 220105, which lets members in all 50 states, DC, Puerto Rico and the U.S. Virgin Islands purchase by purchase order without running their own solicitation.

What’s next: - Montana agencies can begin buying through the contract by issuing statements of work. - CETDIGIT is positioning CETRAI for broader adoption across state, local, education and public-safety customers. - The company says the priority is helping agencies answer residents faster, in their own language and at any hour.

The bottom line: - CETDIGIT’s Montana award gives CETRAI a government-approved route into public-sector AI deployments, with a contract structure built for both fast pilots and larger enterprise rollouts.

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